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Business Assistant /BD Medical - Medical Surgical Systems
Location: East Africa
This position reports to the Market Development Manager, East Africa
BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.
Key responsibilities:
• Support the sales and marketing team in East Africa in marketing and sales related activities including provision of product information and coordination of sample requests from distributors
• Develop and maintain a customer data base
• Maintain the inventory of all promotional material received and issued to customers
• Prepare tender and quotations requests and keep track of major tenders and purchase orders
• Update price lists as guided by the Market Development Manager
• Maintain and update the Complaint Management database as wel as following up on results on complaints resolution
• Provide other administrative related services to the sales and marketing team
• Generate monthly reports on the status of orders and other issues affecting customers
Education and Qualifications:
• Degree/diploma in a Business related field
• Diploma in Sales and Marketing with commensurate working experience
Professional Skills and Experience:
• Preferably 3 or more year’s proven experience in business support or customer service
• Experience in the health care industry in a similar position will be an added advantage
Interpersonal and Social Skills required:
• Has a good general understanding of customer service, Sales and Marketing concepts in order to respond immediately to day to day customer enquiries.
• Has a basic understanding of marketing & business concepts and theory.
• Demonstrates initiative, and is proactive and self-reliant in approach.
• Have very good analytical skills.
• Is very well organized, consistently reliable and results oriented
• Demonstrated commercial acumen.
• Demonstrates the potential to develop further in sales and/or marketing.
Other Requirements:
• Candidates must be fluent in English (written and spoken). Additional fluency in Swahili & French will be an added advantage
• Ability to work independently and be prepared for frequent travel within E. Africa and all international BD locations
If you meet the above criteria, please send your detailed CV with a handwritten cover letter, daytime contacts, copies of your academic and professional certificates to:
The Human Resources Manager
Becton Dickinson East Africa Ltd
P.O. Box 76613 — 00508,
Nairobi, Kenya.
www.bd.com
Closing date: 18th February 2011.
Only shortlisted candidates will be contacted.
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