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Distribution and Marketing Associate Intern – Mobile Consumer Finance Project

Friday, January 21, 2011

Mobile Ventures Kenya, an incubator for new and transformative mobile services, seeks an energetic, entrepreneurial team player to spearhead customer relations in the final pilot-testing of a new mobile-phone based financial services business in Kenya

Who we are

MVK is a small group of experienced entrepreneurs who believe that mobile phones and their associated distribution networks can enable innovative highly profitable ways of bringing financial, health, commerce and other services to the mass market in emerging economies.

We view the following factors as essential to commercial success

(i) simple customer propositions;

(ii) ultra low costs; and

(iii) clear competitive advantages.

We have worked with, and for, market leaders in the financial services, mobile phones, development finance and energy sectors. Members of our team have led the foremost mobile payments and mobile banking implementations worldwide including M-PESA.

What we do

Our firm develops and launches mobile services businesses in East Africa – on a purely for-profit basis – for future launch in global markets.

We are now in the early stages of pilot-testing a new mass market financial services offering, Jipange Kusave, delivered through the mobile payments channel.

You will be joining a dynamic and growing team, who setup in Nairobi in September 2009 and have the necessary funding and relationships in Kenya to pilot‐test the proposition for up to 18 months. Phase 1 and 2 of this pilot have already launched with 700 customers; you would join to assist in launching and operating Phase 3 with over 700 customers across Kenya.

Please see for more information.

The position

Title: Distribution and Marketing Associate Intern

Function: Execute Distribution role, provide market insights and provide key support functions during the final pilot phase with a view to long-term operational/managerial role
Tasks Assume day-to-day responsibility in distribution department including:
• Maintain existing relationships with dealers in the field
• Collect application forms from our dealers
• Provide key dealer Insights and deliver solutions and feedback to dealers
• Resolve dealer issues

• Report to and be actively supported by Distribution & Marketing Manager and Head of Operations & Strategy
Location: Nairobi, Kenya

Compensation: Competitive intern salary

What we’re looking for
• Experience At least 1-2 years experience working in a direct customer-facing role managing relations for mass-market products/services
• Track record of proficient in providing market insights and analysis
• Startup experience in East Africa and experience in working in a field related role will be an added.
• Ability to effectively communicate with a range of dealers from across Kenyan population;
• Solid IT systems capabilities
• Track records for constantly challenging established processes, and identify and execute potential effectiveness improvements.
• Traits Persistence, practicality, flexibility, relationship builder

What we offer

A rare opportunity to establish and grow the support functions for a “next-generation” mobile business that could transform the reach of financial services in the low income and unbanked majority of Kenya and beyond, backed by highly experienced sponsors (MVK directors)

If you’re interested please email with a CV and cover letter on or before 21st of Jan 2011.

Only candidates selected for an interview will receive a response

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