Credit Officer Job

Job Title: Credit Officer

Company Profile

A world’s leading security solutions group, which specializes in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

Reports to: Credit Control Manager

Main Purpose of the Job
• The duties of a Credit Officer include collection calls and/or correspondence in a fast paced goal oriented Credit Control department.
• Providing customer service regarding collection issues, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• The Credit Officer also vets new customers to determine Credit Worthiness.

Main Responsibilities
• Weekly and monthly reporting to direct Credit Control Manager
• Monthly Delinquency notices
• Processing monthly credit memos and the appropriate reporting
• High volume phone calls to assigned delinquent customers
• Reconcile customer disputes as they pertain to payment of outstanding balances that are due
• Provide excellent & considerate customer service to customers and sales
• Internal and External customer interface
• Participate in team planning meetings
• Meet defined department goals and activity metrics

Qualifications, skills and experience required:
• A university degree in a business subject
• CPA/ACCA qualification
• 3-5 years High Volume corporate Collections experience;
• Knowledge of Billing and Collections procedures;
• Accounts Receivable knowledge/experience a plus;
• Strong attention to detail, goal oriented;
• Experience with an ERP a plus;
• Commitment to excellent customer service;
• Excellent written and verbal communication abilities;
• Ability to prioritize and manage multiple responsibilities.
To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line.

Kindly also mention your current/ last salary and benefits.

Only shortlisted candidates will be contacted