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Microsoft Dynamics Customer Relationship Management (CRM) Consultant Job Vacancy

Friday, January 21, 2011

The successful candidate will be responsible for:
• Analyzing front office processes (sales, marketing and customer service) to identify opportunities for improvement
• Gathering and understanding client functional requirements
• Performing gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM
• Configuring the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Assist in Developing data conversion and testing strategies
The ideal candidate should possess the following qualifications:
• A bachelor’s degree in Information Systems /Computer Science with a bias toward systems development.
• 2 yrs Experience developing desktop and web applications using C # and/or Visual Basic.NET and XML languages.
• Familiarity with Visual Studio .NET development environment would be an added advantage.
• Experience working with Microsoft SQL Server Relational Database Management System with the ability to develop reports using SQL Server Reporting Services.
• Previous experience working with a CRM would be an advantage

How to Apply
• Please send your CV and remuneration details to:
• Kindly do not apply if you do not have the requisite experience and educational background.
• Only shortlisted candidates will be contacted.

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