Kenyaweb Limited is a company aimed at providing end user to clients and organizations.
In line with our growth strategy, we wish to invite applications for the position of
Job Title: ICT Officer
Duty Station: Nairobi
Purpose: Provide day-to-day end IT support to the WebKenya Limited Other tasks besides end user support are routine maintenance and infrastructure support.
Specific Duties & Responsibilities
• Attend and resolve issues reported through the helpdesk system or e-mail and log all help desk interactions.
• Diagnosing hardware and software problems and be available on-call when needed.
• Installing/configuring new computers/telephones.
• Repairing/upgrading PC hardware, software, scanners and printers
• Maintaining inventory of equipment and supplies (cables, adapters, etc.)
• Undertake the day to day operation of backup systems including rotation of backup tapes.
• Supervise routine preventative maintenance on IT systems.
• Building and installing cables, running plant cabling.
• Researching, learning, and evaluating new software and documenting systems.
• Perform daily backups on identified CRS resources and submit the reports to supervisor
• Prepare activity reports
• Identify and escalate situations requiring urgent attention.
• Maintain and control antivirus/ antimalware/antispyware processes
• Keep up to date with current trends in the IT industry.
Required Qualifications/skills
• Bachelor’s degree in IT /computer Science
• Experience in installation and maintenance of antivirus products
• Knowledge of backup and disaster recovery solutions
• Overall knowledge of software and hardware firewalls
• Knowledge of Microsoft Exchange Server 2007 and hosted services
• Basic network troubleshooting skills
• Ability to work with minimal supervision in a multicultural environment and cope well under pressure.
• Excellent oral and written communication skills
• Spirit of service, Integrity and principled stewardship
• Interested in Learning and innovation
Written applications indicating the reference number of position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below mentioned by February 1st, 2011
E-mail: webkenyalimited@gmail.com
Only Short listed candidates will be contacted
No comments:
Post a Comment