Our client is a leading agency offering communication solution with specialization in, Brand Design & Strategy, Media Management, Event & Experiential Marketing, Audio Visual Production & Out-Of-Home Solutions within the East Africa region.
Client Service Director
Key Responsibilities
1. Provide strategic and marketing leadership
• Champion and lead the current portfolio of brands to ensure quality delivery of the clients branding initiatives.
• Engage clients with an integrated approach of brand building solutions and strategies.
• To lead client service team to achieve revenue targets for the business units.
• Ensure business profitability and growth for the agency
2. Build and grow client relationships
• Ensure proactive and response driven campaigns are executed flawlessly – on time, on budget and exceeding client expectations
• Understand clients' business and generate new ideas to enhance client performance.
• Work with clients and internal teams (client servicing, planning and creative’s) on brand strategy and feasible creative expressions of ideas
• Build trust, credibility, and client referrals.
• To maximize revenues from existing accounts and develop new ones.
3. Effectively manage team
• Develop, challenge, mentor, motivate, and retain dedicated client services teams
• To manage a client service team, ensuring an effective interface between operational areas of the business and integration with other units.
• Provide team leadership, foster teamwork and a constructive work environment.
Professional Qualifications
• Either a Bachelor of Commerce (Marketing option) or possess professional qualification in Marketing or Communications i.e. CIM Postgraduate.
• Over 8 years experience in client servicing management in an advertising agency.
Skills required
• An undying and ever growing passion for enhancing clients business.
• A theoretical and practiced knowledge in strategic marketing and management.
• Ability to develop brand strategy and accompanying activation action plans.
• Ability to work under pressure, be multi-task oriented and meet deadlines.
Personal attributes
• Analytical and have high level of insight into marketing and strategic management
• Passionate, flexible but firm, have self-drive, team player, tolerant, ability to work under pressure with minimum supervision.
• Highly levels of discipline and understanding into human behavior and motivations.
• Good communication skills both oral and written.
• Flexibility to travel in short notice, work long hours, and manage tight deadlines.
Remuneration
Monthly salary of Kes. 140-160,000/=
If you meet the above criteria, and would like to be a part of the team, please send an application with a detailed C.V stating your experience, current renumeration, list of at least 3 referees, day-time telephone numbers and email address to :- jobs@truenorthcareermap.com on or before Friday, November 19th, 2010.
Only short listed candidates will be acknowledged
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